Refresh mobile application — iOS and Android
This Privacy Policy explains how Refresh (“Refresh,” “we,” “us,” or “our”) collects, uses, shares, and protects your information when you use the Refresh mobile application (the “App”) on iOS and Android, and any related services (together, the “Services”).
By downloading, accessing, or using the App, you agree to the practices described in this Privacy Policy. If you do not agree, please do not use the App.
When you create an account or use the App, we collect the information you give us directly, which may include:
If you sign in using a third-party provider (for example, Sign in with Apple or Sign in with Google), we receive basic account information from that provider, such as your name and email address, in accordance with that provider's policies and your settings.
When you use the App, certain information is collected automatically to help us operate, secure, and improve the Services:
We use the information we collect to:
We do not sell your personal information, and we do not use your account information for third-party advertising.
If you are located in the European Economic Area or the United Kingdom, we process your personal data under the following legal bases of the GDPR / UK GDPR:
We use trusted third-party providers to operate the App. They process data only to perform services for us, for the purposes described here, and under appropriate confidentiality and data-protection obligations. These providers include:
We will provide the current list of our sub-processors on request — contact us at info@refresh.tj. We encourage you to review the privacy policies of these providers; we are not responsible for the privacy practices of third parties.
We do not sell your personal information. We share information only in these limited circumstances:
We retain your personal information for as long as your account is active or as needed to provide the Services. We will delete or anonymize your information when it is no longer needed for the purposes described in this policy, unless a longer retention period is required or permitted by law (for example, for security, dispute resolution, or legal compliance). When you delete your account, we delete or anonymize your associated personal data within a reasonable period, subject to these exceptions.
We use administrative, technical, and organizational measures designed to protect your information, including encryption of data in transit, restricted access controls, and secure storage of credentials. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security. You are responsible for keeping your account credentials confidential.
You can review and update your account information in the App at any time. You may also request a copy of your data, correction of inaccurate data, or deletion of your account by contacting us at info@refresh.tj.
If you are in the EEA or UK, you have the right to access, correct, delete, restrict, or object to our processing of your personal data, the right to data portability, and the right to withdraw consent. You also have the right to lodge a complaint with your local data protection authority.
If you are a California resident, you have the right to know what personal information we collect and how we use it, the right to request deletion or correction, and the right to opt out of the “sale” or “sharing” of personal information. We do not sell or share personal information as those terms are defined under California law. We will not discriminate against you for exercising your rights.
To exercise any of these rights, contact us at info@refresh.tj. We will respond within the time required by applicable law and may need to verify your identity before fulfilling your request.
The App is not directed to children under the age of 13 (or the minimum age required in your country), and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us at info@refresh.tj and we will take steps to delete it.
We are based in the Republic of Tajikistan, and your information may be processed and stored in Tajikistan as well as in other countries where we or our service providers operate. Where we transfer personal data internationally, we use appropriate safeguards such as Standard Contractual Clauses or equivalent mechanisms required by applicable law.
Your use of the App is also subject to the terms and privacy practices of the platform you downloaded it from:
The data categories disclosed in our store listings are consistent with Sections 1 and 4 above. If you access the App through one of these stores, that platform may also collect information in accordance with its own policies.
With your permission, we may send push notifications to your device for service-related updates and features. You can disable push notifications at any time in your device's settings.
We may update this Privacy Policy from time to time. When we make material changes, we will update the “Last updated” date above and, where appropriate, notify you through the App or by other means. Your continued use of the App after an update means you accept the revised policy.
If you have questions, requests, or concerns about this Privacy Policy or your information, contact us at: